FIU Canvas Help will continue to be available during the Veterans Day Holiday on Tuesday, November 11th, 2025, through modified services. You may contact our FIU Canvas Help team via phone, live chat, or by submitting a student or instructor request. On-campus walk-in support will be unavailable during this time.
On November 6, 2025, from 12:00am to 1:00am ET, the FIU Canvas Team will remove the IntelliWriter LTI integration in academic Canvas. IntelliWriter is a virtual writing platform used to support and improve student reading and writing, previously supported by the Center for Academic Success (CfAS) department.
If you have any questions about the deprecation of IntelliWriter LTI, please open a request using one of the options below.
On Saturday, November 8, 2025, between 2:00am ET and 10:00am ET, Ally will be conducting scheduled maintenance. Ally features, including Course Reporting, Instructor Feedback, and Alternative Formats may be delayed or unavailable for short periods of time during this window.
If you have any issues after maintenance, please open a request using the options below.
Please be advised that on Wednesday, November 12, 2025, from 9:00am to 10:00am ET, there will be maintenance performed to integrate a new LTI publisher tool, GRL Content, with FIU Canvas. Accordingly, the tool will not be available to be used with courses until the completion of the maintenance window.
If you are planning to use the tool in an upcoming term and experience any issues accessing it after the maintenance is complete, please open a request using the options below.
Canvas Technical Support
Guidance Using Canvas
Course Access Questions
FIU Online Success Coach Lookup
Connect with an FIU Canvas Professional
Course Preparation Requests
Canvas Error Assistance
FIU Online Multimedia Requests
FIU Online Instructional Designer Lookup
FIU Online Goldi AI Assistant
